Logan Nathan at McGrath Gold Coast

Sharing Experience

Logan Nathan

Stay abreast with what’s up in the world of digital transformation! Here’s you’ll find everything from

IoT | innovation | customer experience management | field service management |  leadership 

to help you step closer to business success!

Does Social Business really Matter?

No one disputes the business uses of social media, social networking and social software. But is social media and social networking transforming business like it has done with society and communities? As more and more business adopt social networking, the word social enterprise began to take form, with companies like IBM spearheading social business and its adoption. So what is a social business?

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The Role of Social Media in Business Intelligence

Traditionally, companies would gather information and feedback from customers through suggestions boxes, feedback forms and periodic surveys via websites or through a particular focus group. This kind of intelligence gathering was often not 100% accurate and did not convey the true reality of the market and the business climate

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What do CEO’s think of Social Media?

Sixty Four countries, 1709 CEOs from 18 industries – the findings from these have been compiled into IBM’s 2012 CEO report. Among the diverse range of topics covered social media is one of them, and it gives us expert insights into what today’s CEO think of social media and how are they using it to engage.

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Why businesses must have a Social Media HR Policy?

Are you using key Social Media platforms such as Facebook, Twitter and Google Plus to promote your business? Do your staff understand their responsibilities on how to use Social media for your business? Do you have a well defined Social Media Strategy in place which is already communicated to your staff? If the answer is NO then read on…..

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The New Changes to Google+ Social Media Platform

The changes that are being to social media sites are a regular occurrence that we tend to not have the time to keep with all of the changes.
However, when the social media site of the No 1 search engine in the world makes changes, we sit up and take notice. I have compiled a list of the major changes that Google+ has made.

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How can Social Media be utilised by Hotels?

Social Media is an ideal marketing and communication channel for the hospitality industry. Online reputation management has become the front runner for any hotel’s PR policy. It’s not a question of whether hotels use social media but how effectively these networks are being utilised to improve brand recognition, loyalty and bookings.

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Is your website SoLoMo ready?

Over the past decade the internet has changed rapidly and drastically. Search Engines have evolved, website designing has changed and social media marketing together with the smartphones and tablets have revolutionised website design and development.

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