Sharing Experience

Logan Nathan

Stay abreast with what’s up in the world of digital transformation! Here’s you’ll find everything from

IoT | innovation | customer experience management | field service management | leadership

to help you step closer to business success!

The Social Media team at ICT Social Business spent the better part of 2012 concentrating on Social Search, Social Business

When I first joined ICT Social Business, to say I was green behind the ears about Social Media, would be

In the pre-social media age, role models were individuals who served as an example and were emulated by others. Role

We are only a few weeks into 2012 and the social media world has been revolutionised yet again. This time

The year 2012 has been dubbed by experts as the year of social content and customer engagement. However for marketers

What a year it has been in 2011 for those of us embracing social networking for business. The competition among

The just over 100 day old Google+, the search engine giant’s social media channel has just opened its doors to

Background When you hear the word brands, what is the first thing that comes to your mind? Coco Cola, Apple,

For the first time a major brand in Australia went through a serious union strike and industrial conflict where the

700 billion, 30 billion, 200 million -These are some of the staggering numbers being associated with the amount of minutes